Privacy Policy

1. Introduction

Welcome to companionshipexeter.co.uk. We are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with the UK General Data Protection Regulation (UK GDPR).

This Privacy Policy explains how we collect, use, and protect your personal information when you use this website or contact us for services.

2. Who We Are

Business Name: Companionship Exeter
Website: www.companionshipexeter.co.uk
Contact Email: hi@companionshipexeter.co.uk

3. What Personal Data We Collect

Full name
Email address
Phone number
Any other details you provide via email
Technical data such as IP address, browser type, and pages visited (via cookies)

4. How We Use Your Data

We use your personal data to:

Respond to your enquiries
Provide companionship services
Maintain communication with you
Manage bookings and appointments
Comply with legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

5. Lawful Basis for Processing

We process your data on the following lawful bases:

Consent: You have given clear consent for us to process your data.
Contract: Processing is necessary for a contract with you.
Legitimate Interests: To improve our services and ensure a smooth user experience.

6. Data Retention

We retain personal data only as long as necessary for the purposes we collected it. You may request that your information be deleted at any time unless we are legally required to keep it.

7. Your Data Protection Rights

Under the UK GDPR, you have the right to:

Access your data
Correct inaccurate or incomplete data
Request deletion of your data
Object to or restrict data processing
Withdraw your consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at hi@companionshipexeter.co.uk.

8. Cookies

This website may use cookies to improve your experience and analyse traffic. You can manage your cookie preferences through your browser settings.

9. Data Security

We take appropriate security measures to prevent unauthorised access, alteration, or disclosure of your personal data. Your data is stored securely using industry-standard methods.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites.

11. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Email: hi@companionshipexeter.co.uk